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Did you know that you can pin conversations in the TigerConnect web and desktop applications? When logged into TigerConnect on the web or desktop application, press the Alt key (Windows) or Control key (MacOS) and G key on your keyboard simultaneously to bring up a hidden menu. From here you can type:

  • N - to create a new message
  • P - to pin the conversation you are currently in to the top of your inbox
  • S - to search your inbox for conversations
  • Esc - to cancel and close the hidden menu

Follow the steps below to utilize the pin feature in this menu.

1) To pin a conversation, press:

Alt key (Windows)
or
Control key (MacOS)
and
G key on your keyboard simultaneously.

2) Press the P key on your keyboard to pin the conversation you are currently in to the top of your inbox.
3) That conversation will now appear at the top until you unpin that conversation, which can be done by following the same steps.