Welcome Guide

Everything you need to get started with the online community.

  • 6 Topics
  • 28 Replies

6 Topics

Edith
Employee
EdithEmployee
posted in Welcome Guide

We're So Glad You're Here — Introduce Yourself!

Hi everyone! One of the great things about TigerConnect Community is that we can connect and network with leaders from healthcare organizations across the country!  I will start off the introductions :). My name is Edith, and I’m the Director of Client Marketing at TigerConnect. I’m happy to be here with you to help create a space for all TigerConnect users to communicate, collaborate, share knowledge, and network. I’m so excited to meet you so please introduce yourself in this thread! You can share where you work, your role, how you use TigerConnect, a photo of yourself or your pet, or even a great book recommendation! P.S. We really appreciate you participating in tour online community. When you are done introducing yourself and get a chance to take a look around - please let us know how we can improve and leave your feedback here!  

28
TC_aharris
1 month ago
Edith
Employee
EdithEmployee
published in Welcome Guide

New to the Community? Here's how to log in!Tutorial

Welcome to TigerConnect Community! 🎉🤗Is this your first visit to our company community?  We’re super happy to have you here!  Our community is available to all TigerConnect customers, users, and partners - is it a central place where you can ask questions and find answers! You will find that you can access a support network of TigerConnect users and a database of training materials, product resources, and so much more.A (really) quick tourThe basic setup of our community is simple -  watch this video for a quick demo. Afterwards, see instructions below the video showing you how to log into the community and get started.  How do I log into TigerConnect Community? A Step-by-Step Guide As a TigerConnect client, you can sign into TigerConnect Community using your TigerConnect credentials.  Signing in will grant you full access to our library of content and community conversations.Follow these steps to log in:  Go to http://community.tigerconnect.com and click on the red Login button at t

4750
Edith
Employee
11 months ago
Edith
Employee
EdithEmployee
published in Welcome Guide

TigerConnect Community GuidelinesGuidelines

Welcome to TigerConnect Community! We're so happy to have you here. This is a place where TigerConnect users can connect, share knowledge and expertise, and get inspired. You can get help from your fellow community members and share your own expertise to help someone else!  These community guidelines will help you understand how to act within the community and what to expect from others. Your participation is subject to these Guidelines and our Terms of Use. Be HumanRespect others. Connect, collaborate, learn and give feedback. Be kind. We’re in this together, and we’re made better by each other.  Engage with the CommunityOur moderators will post helpful content, but we really want to learn and hear from you! Take a look around. If you see a place where you can add your comments and expertise to an existing discussion, or you want to start your own topic, please jump in! Protect Everyone’s PrivacyWe’ll be sharing information with each other, and that means everything you share is publi

990
Edith
Employee
2 years ago
Edith
Employee
EdithEmployee
published in Welcome Guide

How to: Submit an Idea or Suggest a New FeatureTutorial

How to: Submit an Idea or Suggest a New Feature Do you have an idea or feedback on our products? Awesome! In this video we will show you how to post your idea: if you follow these tips, the Community and our Product Team will receive the information that we need to best process your ideas. If you can’t watch the video, you can find the same information in the article below. Enjoy! 1. Use our search function first 🔎Make sure to use the community's search function: if you're lucky, someone else has already submitted a similar idea and you can upvote or comment on it. This way we avoid duplicates and ensure a more accurate voting process. This will also save you some time!If you can't find a similar idea, you can publish a new one by creating a new topic. Make sure to  select "Idea" as the post type here.2. Come up with a suitable title 🎯The title for your idea must be well thought out and describe your topic clearly so that our community members know exactly what you mean. The more des

960
Edith
Employee
6 months ago
Edith
Employee
EdithEmployee
published in Welcome Guide

Prioritizing Product Feedback from TigerConnect Community

Prioritizing Product Feedback from TigerConnect Community We are very appreciative of your feedback!  Customer feedback is an important input to our innovation planning.  So much so, we are updating how feedback is submitted and reviewed by our internal teams. We are introducing a new area of the Community called the Ideas Forum.  This Forum will be used to collect your ideas, enable you to vote on ideas submitted by others, and see an updated status from our internal reviews. This will help all of our customers know which ideas have made the cut to be added to our Innovation Roadmap.Of course, we can't act on every suggestion and idea, but we do our best to listen and understand your needs, understand if others have a similar need through upvoting, and prioritize new development and feature releases that align to our strategic vision and will meet the needs of many customers.Collectively, our Community, Product Marketing and Product Management teams will meet on a monthly basis to rev

790
Edith
Employee
6 months ago
Edith
Employee
EdithEmployee
published in Welcome Guide

We're Launching the New Community!

Our new TigerCommunity is open!  It’s a one-stop answer shop that includes a knowledge base of training materials, a searchable database of resources, and more! Can’t find an answer? Simply post a question in the community! Of course, you can still contact our support team here when you need us.You can find a link to our new online community here, invite your colleagues as well!

160
Edith
Employee
2 years ago

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