Delivering high-quality patient care and fostering strong patient relationships are undoubtedly top priorities for physician groups. However, providing exceptional care requires more than just treating symptoms or administering medication. The World Health Organization notes that patient engagement is integral to healthcare delivery. This is because engaged patients have better health outcomes on average than those who are not engaged. Patients adhering to their care plan tend to experience better health outcomes and increased patient satisfaction. To achieve this, physician groups must prioritize patient engagement throughout the entire care cycle, from pre-visit preparation to post-visit follow-up.
Fortunately, patient engagement solutions provide an effective way to connect with patients and empower them to take an active role in their care. In this blog post, we’ll explore how physician groups can use patient engagement solutions to enhance patient engagement across the care cycle, ultimately leading to better adherence to their care plan and improved patient satisfaction.
Benefits of pre-visit patient engagement
Engaging patients before their visit is a critical component of delivering high-quality patient care. When informed and prepared for their appointments, patients are more likely to have a positive experience and less likely to miss appointments. Fortunately, patient engagement solutions provide an effective way for physician groups to connect with patients before their visits. Appointment reminders and pre-visit instructions are just a few examples of how patient engagement solutions can be leveraged to keep patients informed and prepared.
These solutions are typically delivered via secure text messages and can include instructions on what to expect during the visit, what to bring, and any pre-appointment requirements. By leveraging these solutions, physician groups can improve the patient experience, reduce the likelihood of missed appointments, and ultimately lead to a more effective appointment for both physicians and patients.
Leverage patient engagement to streamline visits
During the visit, physician groups can leverage patient engagement solutions to enhance the patient experience, improve communication, and reduce wait times. By embracing remote patient check-ins, physician groups can streamline the check-in process and reduce paperwork, ultimately leading to shorter wait times and a more positive patient experience. Patient engagement solutions also enable providers to conduct virtual visits at the patient’s convenience.
Providing patients with the option of a virtual visit helps increase access to care, particularly for patients in rural areas. Giving patients more care options can improve the patient experience and ultimately result in increased patient satisfaction and better care outcomes.
Post-Visit engagement strategies
Engaging patients after their visit is a critical component of delivering high-quality patient care. Following up with patients after their visit is essential to track their progress, identify potential issues, and provide ongoing support and education. Patient engagement solutions such as secure text, video, and voice calls can be leveraged to give patients thorough support post-visit. By leveraging these solutions, physician groups can help patients feel more informed, supported, and empowered in their healthcare journey.
Engaging patients after their visit not only improves patient satisfaction but also leads to better patient outcomes. By incorporating patient engagement solutions into their practices, physician groups can provide more comprehensive and personalized patient care.
Patient engagement solutions enable physician groups to improve patient-provider relationships, enhance patient satisfaction, and improve patient adherence to their care plan. With TigerConnect Patient Engagement, physician groups can create a patient-centric approach to care delivery that puts patients at the center of the care cycle. This approach improves patient adherence, reduces costs, and enhances patient satisfaction, while also helping physicians improve efficiency, reduce administrative burden, and free up more time to focus on the patient.
As the healthcare industry continues to evolve, it’s more important than ever for physician groups to embrace patient engagement solutions and create a culture of engagement that drives better patient adherence. By doing so, physician groups can deliver high-quality, patient-centered care that improves the health and well-being of their patients.
Ready to improve patient engagement for your practice? Check out the eBook, Physician’s Guide to Improving Communication and Engagement, to learn more.