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Welcome to TigerConnect Community

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Winter Product Spotlight: Unifying Healthcare Communications

In our recent product launch webinar, TigerConnect leaders share:

-An overview and demo of our newest features and enhancements.

-How your organization can join our Early Access Program and begin testing these features before they’re widely available.

-New products and capabilities now available including TigerConnect Pre-Hospital.

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Recent posts

mbroySupervisor, Client Care

How do I resolve missing or re-appearing messages?F.A.Q.

If you are experiencing an issue where you receive a notification(s) that there is an unread message in your Inbox, but when you launch the application there is no visible unread message despite a visible badge showing, please contact our Client Care team for immediate resolution. They will capture the information for analysis, clear the message notification, and ensure your issue is resolved. This is known issue and is actively being worked on by our teams. To resolve issue yourself, please follow the steps below: Log out of the TigerConnect app by clicking on Settings option located at the bottom right corner within the app > Scroll down and click Log Out. Uninstall the TigerConnect app (make sure you first log out before uninstalling). Open the App Store, search for TigerConnect and install our latest version of the app. Log back into your TigerConnect account. Upon logging back into your account the "unread" messages should make themselves visible. If the issue persist

RebeccakarnerRookie

blocked tiger response

How can i make a group message that the participants cannot respond to?

A

Anonymous

How do I enable dark mode on desktop and web browser?

Dark Mode is now available in our Clinical Collaboration Platform desktop and web applications. Dark Mode changes the color theme across our user interface from light to dark, providing a more comfortable viewing experience in low-light environments. Follow the steps below to enable dark mode.NOTE: We will provide updates in the future on the availability of Dark Mode on TigerConnect mobile apps. 1. Tap on your name at the upper right corner of the screen 2. Tap on Profile Settings 3. Scroll down to find the setting for Dark Mode 4. Click to toggle Dark Mode to ON

MichelleCommunity Manager

How do I manage push and audio notifications on an iOS (Apple) device?F.A.Q.

There are two locations on your iOS device where TigerConnect notifications can be turned ON or OFF. Follow the below directions to ensure successful delivery of message notifications: Check within the TigerConnect application. Go to the TigerConnect Inbox and tap on Settings (gear icon) located in the bottom-right corner of the screen. Tap Alert Sound. Tap your desired Alert Sound for TigerConnect. Tap the back arrow ( < ) to save the changes in TigerConnect to return to your Settings. Tap Inbox or Directory to continue messaging within TigerConnect. Go to your general iPhone settings. Make sure you are on your iPhone's home screen (click the circular Home button at the bottom of the screen). Tap Settings (grey gear icon). Tap on the Notifications tab. Scroll through your list of applications, locate and tap TigerConnect. Make sure the following are turned to ON (will appear green if ON): First, ensure Allow Notifications is turned ON, and enable any of the

TParsonsInfluencer

Trying to get more doctors on board in a non-mandatory world. They will not stop to watch a video. Need something short and sweet. Great resources in the community but I need PAPER! lol

bandersonRookie

How do I fix this

I hit something on my keyboard with caused all long messages to have a scroll under them rather than just being able to see the entire message on the screen. Does anyone know how to change it back?

RubyWRookie

CommonSpirit Northern region

A

Anonymous

How do I use voice-to-text in TigerConnect?F.A.Q.

While TigerConnect does not offer a voice-to-text feature in our apps, you are able to use your mobile device’s microphone and native voice-to-text capabilities within TigerConnect. Below is an example of this workflow on an iOS device. 1) Compose a message. 2) Tap the microphone icon at the bottom of the screen to turn on dictation. 3) Dictate the message your want to send to your mobile device. 4) Confirm this is correct message and tap the microphone to turn off dictation.

A

can I set up an away message if i’m going on vacation

DenisePhysician Scheduling Implementation Manager

Onboarding Guide - Resident Scheduling

1. Welcome to TigerConnect Resident Scheduling

Welcome to TigerConnect Resident Scheduling. This onboarding guide will take you step by step through the set up and scheduling process for our Resident Scheduling feature. For best results follow the articles in order as they are laid out. The set ups build on each other and it is important to complete each step before moving on to the next. Feel free to set up items as you go through each function or complete them at the end of each step before moving on to the next.Your implementation consultant will guide you through this onboarding guide. After your first meeting they will let you know where to start. At anytime do not hesitate to contact your consultant with questions. Click on the link below to get started:

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