F.A.Q.

Do I Need to Contact the Support Team or Ask the Community?

  • 2 February 2021
  • 0 replies
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Hi All,

As you know, TigerCommunity is a place where TigerConnect users can connect, share knowledge and expertise, and get inspired. Here, you can get help from your fellow community members and share your own expertise to help others. 

If you are looking for in-depth support regarding billing issues, technical questions, features, etc., or you have run into an issue like needing more licenses, or finding bugs with features, please reach out to the TigerConnect Customer Support team directly by creating a ticket via this special form.

Don’t miss this post from our support team with a list of quick resources to check before submitting a ticket.

Note: If you’ve already submitted a support ticket, please do not duplicate your question in the community or vice versa, if you’ve already created a community post, please do not submit a ticket to the Support team. Let’s keep our conversation in one place!


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