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Welcome to TigerConnect Community

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Winter Product Spotlight: Unifying Healthcare Communications

In our recent product launch webinar, TigerConnect leaders share:

-An overview and demo of our newest features and enhancements.

-How your organization can join our Early Access Program and begin testing these features before they’re widely available.

-New products and capabilities now available including TigerConnect Pre-Hospital.

Watch On-demand Webinar

Recent posts

mbroySupervisor, Client Care

How do I resolve missing or re-appearing messages?F.A.Q.

If you are experiencing an issue where you receive a notification(s) that there is an unread message in your Inbox, but when you launch the application there is no visible unread message despite a visible badge showing, please contact our Client Care team for immediate resolution. They will capture the information for analysis, clear the message notification, and ensure your issue is resolved. This is known issue and is actively being worked on by our teams. To resolve issue yourself, please follow the steps below: Log out of the TigerConnect app by clicking on Settings option located at the bottom right corner within the app > Scroll down and click Log Out. Uninstall the TigerConnect app (make sure you first log out before uninstalling). Open the App Store, search for TigerConnect and install our latest version of the app. Log back into your TigerConnect account. Upon logging back into your account the "unread" messages should make themselves visible. If the issue persist

MichelleCommunity Manager

New to the Community? Here's how to log in!Tutorial

Is this your first visit to our company community? We’re super happy to have you here! Our community is available to all TigerConnect customers, users, and partners - is it a central place where you can ask questions and find answers! You will find that you can access a support network of TigerConnect users and a database of training materials, product resources, and so much more. How do I log into TigerConnect Community?Watch this video to learn how, or follow the steps below. Step-by-Step GuideAs a TigerConnect client, you can sign into TigerConnect Community using your TigerConnect credentials. Signing in will grant you full access to our library of content and community conversations.Follow these steps to log in: Go to http://community.tigerconnect.com and click on the red Login button at the top of the screen. Click the blue Login with TigerConnect button. Enter the credentials and password you use to log into TigerConnect. If you have not created one yet, yo

RebeccakarnerRookie

blocked tiger response

How can i make a group message that the participants cannot respond to?

A

Anonymous

How do I enable dark mode on desktop and web browser?

Dark Mode is now available in our Clinical Collaboration Platform desktop and web applications. Dark Mode changes the color theme across our user interface from light to dark, providing a more comfortable viewing experience in low-light environments. Follow the steps below to enable dark mode.NOTE: We will provide updates in the future on the availability of Dark Mode on TigerConnect mobile apps. 1. Tap on your name at the upper right corner of the screen 2. Tap on Profile Settings 3. Scroll down to find the setting for Dark Mode 4. Click to toggle Dark Mode to ON

MichelleCommunity Manager

How do I manage push and audio notifications on an iOS (Apple) device?F.A.Q.

There are two locations on your iOS device where TigerConnect notifications can be turned ON or OFF. Follow the below directions to ensure successful delivery of message notifications: Check within the TigerConnect application. Go to the TigerConnect Inbox and tap on Settings (gear icon) located in the bottom-right corner of the screen. Tap Alert Sound. Tap your desired Alert Sound for TigerConnect. Tap the back arrow ( < ) to save the changes in TigerConnect to return to your Settings. Tap Inbox or Directory to continue messaging within TigerConnect. Go to your general iPhone settings. Make sure you are on your iPhone's home screen (click the circular Home button at the bottom of the screen). Tap Settings (grey gear icon). Tap on the Notifications tab. Scroll through your list of applications, locate and tap TigerConnect. Make sure the following are turned to ON (will appear green if ON): First, ensure Allow Notifications is turned ON, and enable any of the

TParsonsInfluencer

Trying to get more doctors on board in a non-mandatory world. They will not stop to watch a video. Need something short and sweet. Great resources in the community but I need PAPER! lol

bandersonRookie

How do I fix this

I hit something on my keyboard with caused all long messages to have a scroll under them rather than just being able to see the entire message on the screen. Does anyone know how to change it back?

RubyWRookie

CommonSpirit Northern region

A

Anonymous

How do I use voice-to-text in TigerConnect?F.A.Q.

While TigerConnect does not offer a voice-to-text feature in our apps, you are able to use your mobile device’s microphone and native voice-to-text capabilities within TigerConnect. Below is an example of this workflow on an iOS device. 1) Compose a message. 2) Tap the microphone icon at the bottom of the screen to turn on dictation. 3) Dictate the message your want to send to your mobile device. 4) Confirm this is correct message and tap the microphone to turn off dictation.

A

can I set up an away message if i’m going on vacation

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