Replies posted by mbroy

5 Replies

Michelle
TigerConnect Community Manager
MichelleCommunity Manager
published in FAQs

How do I manage push and audio notifications on an iOS (Apple) device?F.A.Q.

Hi @Dr Sun , Thank you for reaching out! Please confirm you are logged into the correct account for your organization. You may reach out to our Client Care team at prosupport@tigerconnect.com to further investigate. Best,Malery 

61818
mbroy
TigerConnect Community Manager
1 year ago
Michelle
TigerConnect Community Manager
MichelleCommunity Manager
published in FAQs

How do I manage push and audio notifications on an iOS (Apple) device?F.A.Q.

Hello @Knighthood1 , Thank you for reaching out! We do recommend opening a ticket with our Client Care team at prosupport@tigerconnect.com to further investigate. Please be sure to include your organizations name and work email. Best,Malery 

61818
mbroy
TigerConnect Community Manager
1 year ago
mbroy
TigerConnect Community Manager
mbroySupervisor, Client Care
published in FAQs

How do I manage push and audio notifications on an Android device?F.A.Q.

@BeckyM , Hope you are doing well. Instead of selecting a notification sounds you may disable alert and enable vibrate only.  Please reach out to our Client Care Team at prosupport@tigerconnect.com to set up meeting to enable this function. 

38792
mbroy
TigerConnect Community Manager
9 months ago
G
GP_RN78Rookie
asked in Welcome Guide

away message

Hello @GP_RN78 , Thank you for reaching out!Yes please be sure to follow the directions below. https://tigerconnect.com/wp-content/uploads/2021/10/TigerConnect-Enabling-Do-Not-Disturb.pdfBest, Malery

1
mbroy
TigerConnect Community Manager
6 months ago
mbroy
TigerConnect Community Manager
mbroySupervisor, Client Care
published in FAQs

How do I resolve missing or re-appearing messages?F.A.Q.

Hello @Rwieners , Thank you for reaching out!We will be sure to connect with you directly. Best,Malery

27742
mbroy
TigerConnect Community Manager
2 months ago

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